All offers and orders are the general conditions as stated on the application of the website. We are responsible for the utility and morality of the product. When a defect appeal can be done on legal guarantees. If the product does not meet expectations, please contact our customer service.

A defective product can be caused by a manufacturing fault and is covered by our warranty. Do you think there is a production error please contact customer service. Every form of guarantee becomes void if repairs / modifications by third parties without prior consent of Liebo.

When there is a manufacturing error is here on message and it is aimed for a suitable solution.

If the product is defective due to normal wear and tear, we can not reimburse this unfortunately. Complaints that we can not reimburse are:

normal wear of soles and heels
bare noses at shoes / slippers by normal wear of the outside
damage to heel
stains that are caused when using slippers during the view period of 14 days
by incorrect or intensive use caused defects
excessive sweating
issuing slippers / gloves
respond / deliver / damage slippers / gloves by make an Rayen unknown sprays or cleaning activities.
dispensing of shoes
repairs / modifications by third parties without the consent of Liebo

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